Privacy Policy
Effective Date: 2024

Elite Edge values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when interacting with our website, services, and communications.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, physical address, and any other details you provide when placing an order or contacting us.
  • Payment Information: Details required to process transactions, such as credit card or bank details.
  • Technical Data: IP address, browser type, operating system, and other analytics collected through cookies and similar technologies.
  • Communication Data: Information shared through emails, messages, or phone calls with Elite Edge.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide our knife sharpening and related services.
  • To process payments and deliver your orders.
  • To respond to inquiries, feedback, or complaints.
  • To improve our website, services, and customer experience.
  • To send promotional content (with your consent).

3. Sharing Your Information

We will not sell or rent your information. However, we may share your data in the following cases:

  • Service Providers: With trusted third-party providers to facilitate payments, deliveries, or website hosting.
  • Legal Requirements: If required by law or to protect our rights and comply with legal obligations.

4. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss. However, no system is entirely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze site traffic. You can manage cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access your data and request corrections.
  • Withdraw consent for marketing communications at any time.
  • Request the deletion of your data (subject to legal obligations).

To exercise these rights, please get in touch with us using the details below.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before sharing your data.

8. Updates to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please get in touch with us:
Elite Edge
Email: info@elitee.co.za
Phone: 0727263759
Website: https://elitee.co.za

By using our services or interacting with our website, you agree to the terms outlined in this Privacy Policy.